Personal data processing policy
In force since November 11, 2026.
This policy explains how Pásame processes the personal data this site (pasame.anuracode.com) collects, under Colombia's Law 1581 of 2012 and Decree 1074 of 2015.
1. Controller. Pásame, domiciled in Medellín, Colombia. For anything about your data, the channel is this site's contact form, with the topic "My personal data".
2. What data we process. Only what you send in the "What do you want first?" survey or the contact form: your email, your answers, your message and the date. We do not keep your IP address or browser data.
The apps Pásame · QR, Caja and Cuenta do not send your data to any server: your key, your products, your sales and your bills stay on your phone. That is why they are not part of this policy; each app has its own privacy page.
3. What we use it for.
a) Deciding what to build first, with added-up results (we never publish individual answers).
b) Replying to you, if you wrote to us.
c) Telling you when what you asked for ships, if you authorized it in the survey.
d) Sending you Pásame news (new apps and features), only if you ticked that box, which is optional and separate. You can ask us to stop whenever you want.
We do not sell your data or share it with anyone for advertising.
4. Where it is kept. In a cloud service that may be outside Colombia. By sending the form you authorize keeping it there, only for these purposes.
5. How long. Your answers and your message, at most 12 months after you send them; then they are deleted automatically. If you ticked the news box, we keep only your email until you ask us to stop. Sooner, if you ask.
6. Your rights (article 8 of Law 1581 of 2012).
a) To know, update and correct your data.
b) To ask for proof of the authorization you gave.
c) To know how we have used it.
d) To revoke the authorization and ask us to delete it.
e) To access it free of charge.
f) To complain to the Superintendencia de Industria y Comercio, after making your request to us.
7. How to exercise them. Write to us through the contact form with the topic "My personal data", from the same email you used: that is how we know the data is yours. We reply to that email.
Queries (see your data or how it is used): at most 10 business days; if we need more time we tell you, and it will not exceed 5 more business days.
Claims (correct, delete or revoke): at most 15 business days; if we need more time we tell you, and it will not exceed 8 more business days.
8. Minors. The forms are for adults. If we learn we received data from a minor, we delete it.
9. Changes. If this policy changes, we publish the new version here with its date. If what we use your data for changes, we ask for your authorization again.